Roofing FAQ

Frequently Asked Questions

  • Hail can cause serious damage to roofing shingles due to loss of granules. The granules are an important component to the life of the shingle material. You may want to contact your homeowner’s insurance company. They will likely recommend you have a roofing professional evaluate any damage. In some cases, you may need to replace the roof materials if the damage is significant and often your homeowner’s policy will cover the cost (less your deductible).

  • You should have a roofing professional perform an inspection. He will look for evidence of leakage in the interior attic areas and on the roof to provide an evaluation of the roof’s integrity and estimated life expectancy.

  • Generally, roof material and installation costs are highest with slate, tile and metal but the life expectancy and aesthetic appeal are significantly greater than conventional shingles. Three-tab shingles are least expensive and carry the least life warranty, 25 years typically. Architectural shingles are thicker, come in 25, 30 and 40 year and lifetime. Life expectancy warranties generally increase in cost as thickness (and warranty length) increase.

  • There are several approaches to roofing low slope areas. These include Built Up roofing, EPDM, and Modified Bitumen. Each has advantages and disadvantages, depending on the application and the needs of the homeowner.

  • Be sure the contractor is licensed and insured. Longevity in business is a prime indicator of stability and likelihood the company will be in business down the road should you have a roofing problem.

  • There is no simple answer to how much the bottom line will be for your roofing project. The cost of a new roof depends on several different things:

    • square footage

    • the pitch of roof

    • accessibility

    • type of roofing material needed

    • 1 or 2-story home

    • roof permit and city license

    • labor

    As you can see, this is why it is necessary to have one of our representatives come out and talk with you about your new roof. It is impossible for us to give estimates over the phone.

  • It may be possible to repair your existing roof instead of replacing it. There are a number of factors that need to be determined before deciding if repairing the roof with the way to go. Some things we consider are the type of roofing material, age of the existing roof and type of damage. Our professionals will give you the best option available.

  • During the process of re-roofing, we will re-flash your chimney. If we notice any evidence that repairs need to be made to the chimney itself, we will be happy to recommend a chimney/masonry contractor. We can even coordinate our work with that of the chimney contractor, if necessary.

  • Not generally, but in certain cases you will need a permit. If you do, we will secure the permit and make sure that you are in compliance with all city and/or county building codes.

  • We understand the inconvenience of having people you do not know around your house, on your roof, interrupting your regularly scheduled life. However, fast is not always best. When we schedule your roof for replacement, we will be able to give you a fairly accurate estimate of how long it will take. We come to each job site with the manpower, knowledge, skill, and equipment to complete your job in a timely manner. Our crews do a very thorough clean-up at the end of each day, and we will not move on to another job until your roof is complete. However, rest assured we will never jeopardize our quality craftsmanship to hurry a job along!

    On average, installation will take one to two days for residential roofs. There are exceptions to this rule. Roofs that are larger than average, in need of extensive structural repairs, or roofs where we are installing specialty materials, will of course require more time to complete.

    If your question has not been answered, please give us a call at (704) 334-9934 or email us at sales@hsroofing.com and we will be happy to assist you!